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Education and Training Services

  • Pre-implementation services
  • Installation services
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  • Custom development services
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  • Education and Training Services
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  • INSCI offers a broad spectrum of customer and partner training courses designed to facilitate more effective use of archival and retrieval, document management, report management and workflow systems. Courses are offered for end users, system administrators, managers and applications development personnel. Courses typically include theoretical background information as well as hands-on use of the system.

    Training courses normally are held in our state-of-the-art training facility in Westborough, Massachusetts, although special arrangements can be made to have the training conducted on-site. Training schedules are updated on at least a quarterly basis and classes are filled on a first-come basis. The current training schedule for classes being held in the Westborough facility is included below.

    If INSCI cancels a class, a full refund of the training fee will be made or you may choose to apply it towards the next scheduled class. If you need to cancel attendance at a class, you may do so up to 30 days prior to the class without incurring a cancellation fee. If cancellation occurs 14 to 29 days prior to the start of the class, a 25% cancellation fee will be applied. Cancellations within 14 days of the class will incur full price of the class. Substitutes are allowed provided INSCI is notified in advance.

    For additional information or to register, call Cheryl Shalhoub at (508) 870-4319.
    Or register for the courses below by completing our Training Sign-up Form.

    Training Schedule for June-September 1999

    Course

    Course Length

    Cost of Course

    Scheduled Dates

    Application Development

    4 days

    $ 3,000.00

    October 25 -28

    December 6 - 9

    COINSPDF

    ½ day

    $500.00

    October 29

    December 10

    UNIX

    2 days

    $ 1,500.00

    November 16 -17

    COINSERV Systems Administration

    2 days

    $ 1,500.00

    November 18 - 19

    COINSERV for Windows NT

    Systems Administration

    4 days

    $3,000.00

    October 19 -22

    COINSAPI

    2 days

    Available on request

    December 13 -14

    Advanced COINScan

    2 days

    $1500.00

    October 4 - 5

    COINSflow

    3 days

    $2250.00

    October 6 - 8

    IDS Document Processing

    5 days

    $7500.00

    November 8 - 12

     

    Application Development: Design Course; Theory; Tools and Hands-on Training

    Why Attend/Course Benefits This course will focus on covering the theory and tools required to create two types of basic applications--statements and reports. INSCI will provide the actual data that will be used for development of the first of the lab exercises. By combining theory with hands on practice, students who attend will leave with an understanding of the Application Development process. The purpose of the Application Development Lab is to provide an environment in which students can create their own applications. Students should provide their own data, hard copy and data file on diskette.
    Audience Application Developers; anyone requiring general application knowledge
    Prerequisites UNIX or Windows NT fundamentals (depending on your server environment), COINSERV System Administration Setup Expert License (either through COINSERV for Windows NT or through direct purchase)
    Duration Four (4) days - 9:00 - 5:30
    Price $ 3,000.00
    Course Environment and Materials COINSERV Application Development Reference Manual; Statement application hard copy, data, sample definition file; Invoice application hard copy, data, sample definition file.

     

    COINSPDF - Creating PDF forms for use with WinCOINS32 and WebCOINS

    Why Attend/Course Benefits This course will focus on the hands on development of PDF forms for use with the WinCOINS32 and WebCOINS products. The base PDF can be obtained from a variety of mechanisms and the class will discuss these options and their relative merits. Lab time will focus on the COINSPDF tool and mapping techniques. Installation instructions and testing philosophies will also be covered.
    Audience Application and Form Developers
    Prerequisites COINSPDF and Adobe Exchange
    Duration Half (.5) day - 9:00 - 12:30
    Price $ 500.00
    Course Environment and Materials COINSPDF Reference Manual; sample PDF forms with corresponding data.

     

    UNIX I

    Why Attend This class will introduce the fundamentals of working with a UNIX system. Key concepts such as the requirements of a multi-user operating system, file-centric orientation of UNIX, and the nature of file systems in general, will be covered, as well as many standard UNIX commands for users and administrators. Special topics (e.g. SCSI, support for modems) will be introduced according to the needs and interests of the group.
    Audience The course is oriented towards those with some computer background but are new to the UNIX environment.
    Course Benefits Upon successful completion of this course, the student will be able to perform basic UNIX tasks, such as logging in and out, listing and editing files, assessing the state of the system, shutting down and restarting the system, and backing up and restoring portions of the system.
    Prerequisites General familiarity with computers
    Duration Two (2) days
    Topics Covered Key concepts: processes, run-levels, users, groups, ownership, permissions, the “root” user, file and file system concepts, memory usage, and organization

    Standard commands and activities: logging on and off, listing and editing files, terminal setup

    Management commands: system-status, file system status, “su”, backup and restore. Special topics may include overviews of SCSI, modems, and security

    Course Environment and Materials Students will be given accounts on a UNIX system for the duration of the course. Course notes and foils will be distributed.

     

    COINSERV Systems Administration

    Why Attend This course will provide an overview of all aspects of the COINSERV system plus the essential knowledge required to administer and maintain the COINSERV Client/Server Archival and Retrieval system in a UNIX server environment.
    Audience Individuals designated as COINSERV system administrators, as well as anyone who needs a basic grounding in COINSERV processes in order to perform their jobs more effectively.
    Course Benefits This course provides the basic knowledge of the COINSERV system architecture and COINSERV's functional components, which will help you develop administrative strategies and procedures within your organization. Critical “how-to” information will be covered that will enable you to perform effectively as soon as you return to work. In addition, the information presented about the COINSERV Client/Server Architecture in the UNIX environment will have broad applicability to other “rightsized” systems within your organization.
    Prerequisites Experience with UNIX operating system
    Duration Two (2)days
    Topics Covered UNIX basics for COINSERV administrators; COINSERV Client/Server Architecture; Introduction to COINSERV “application” analysis, design, and implementation. Overview of COINSERV's Functional modules and utility programs. Administrative Tasks/Procedures; COINSERV Control Files; COINSERV Administrative Menu System.

     

    COINSFlow Overview

    Why Attend This course will provide a foundation for understanding the operational requirements for the COINSFlow product. In addition, this introduces the user to the concepts of Business Process Reengineering but is not intended as a BPR course.
    Audience This course is intended for any individual who will have responsibility to install, manage, implement, or train the COINSFlow system.
    Course Benefits This course provides "hands-on" access to the COINSFlow system. The attendee will progress through all the steps required in defining the business process, developing a case, establishing security, implementing new processes and troubleshooting.
    Prerequisites Experience with Windows 95 or Windows NT operating system.
    Duration Three (3)days - 9:00 - 5:30
    Topics Covered Topics covered will be: Business Process Reengineering, Process Designer, Workflow Concepts, Process Building, Task Simulation, Work Manager Module, with a Process Modeling Exercise.

     

    Advanced COINScan

    Why Attend This course will provide an overview of the installation, setup and operational requirements for the Advanced COINScan product. This prepares a system administrator to support the environment and to identify key operational processes to support the installed base.
    Audience Individuals designated as the Advanced COINScan system administrator as well as anyone who needs a basic grounding in scanning processes in order to perform their jobs more effectively.
    Course Benefits This course provides the basic knowledge of the Advanced COINScan system architecture and its functional components which will help you develop administrative strategies and procedures within your organization. Critical "how-to" information will be covered that will enable you to perform effectively as soon as you return to work. Operational procedures will be explored and advanced techniques discussed.
    Prerequisites Experience with Windows 95 or Windows NT operating system. Understanding of scanning or graphic technologies a plus.
    Duration Two (2)days - 9:00 - 5:30
    Topics Covered Topics for the course include installation and configuration, queue creation, scanning and indexing, image enhancement, OCR, Bar Code, event definition, and setting security.

     

    CoinsAPI Hands-on Training

    Why Attend/Course Benefits This course will include a thorough overview of the technology required for adding COINSERV server access capabilities to custom-built client applications. The student will obtain an understanding of the CoinsAPI Object Model Objects, Methods, Events, and Errors. Access to, retrieval of, and viewing of data-stream formats such as Text, AFP, Metacode, and PDF that are archived on a COINSERV server will be addressed. By end of the class, he/she will be familiar with the CoinsAPI development process in all of these functional areas. INSCI will provide actual CoinsAPI code samples, which will be used in the lab exercises. By combining theory with hands on practice, students who attend will leave with a working understanding of the CoinsAPI development process within the COINSERV environment, and its use and integration within their own applications.
    Audience Experienced Software Developers in the partner and customer community
    Prerequisites Current UNIX or Windows NT COINSERV server environment installed
    Software Development experience using Visual Basic (while other languages may be used VB will be the only language used in the class)
    Understanding of the COINSERV retrieval model
    Understanding of the archived data and index structures to be accessed by their application
    Duration Two (2) days - 9:00 AM - 5:00 PM
    Price Available on request
    Course Environment and Materials Training Manual; CoinsAPI Reference Manual.

     

    COINSERV for Windows NT Systems Administration

    Why Attend This course will provide an overview of all aspects of the COINSERV system plus the essential knowledge required to administer and maintain the COINSERV Client/Server Archival and Retrieval system in a Windows NT server environment.
    Audience Individuals designated as COINSERV system administrators, as well as anyone who needs a basic grounding in COINSERV processes in order to perform their jobs more effectively.
    Course Benefits This course provides the basic knowledge of the COINSERV system architecture and COINSERV’s functional components which will help you develop administrative strategies and procedures within your organization. Critical “how-to” information will be covered that will enable you to perform effectively as soon as you return to work. In addition, the information presented about the COINSERV Client/Server Architecture in the Windows NT environment will have broad applicability to other “rightsized” systems within your organization.
    Prerequisites Experience with Windows NT 4.0 operating system.
    Duration Four (4) days - 9:00 - 5:30
    Topics Covered Windows NT basics for COINSERV administrators; COINSERV Client/Server Architecture; Introduction to COINSERV “application” analysis, design and implementation. Overview of COINSERV’s functional modules and utility programs. Software installation; client installation and demonstration; Administrative tasks and procedures; COINSERV administrative user interface; OTG Disk Extender installation, setup and administration; MS SQL Server overview and Windows NT overview.

     

    IDS Document Processing within the COINSERV Environment; Tools and Hands-on Training

    Why Attend This course will include a thorough overview of the technology required for processing Intelligent Data-Stream formats. The student will get a basic understanding of the different Intelligent Data-Stream formats such as AFP, DJDE/Metacode, PCL, and PDF and should be able to recognize and work with each of the formats. By end of the class, he/she will be familiar with the implementation process including data and resource gathering of these data-streams, application development, data conversion if required, and the final installation of the application. INSCI will provide actual data samples and resources that will be used for the lab exercises. By combining theory with hands on practice, students who attend will leave with an understanding of the IDS Document handling process within the COINSERV environment.
    Audience IDS Application Developers, anyone requiring general IDS application knowledge
    Prerequisites UNIX or Windows NT fundamentals (depending on your server environment),

    COINSERV System Administration

    Application Development: Design Course; Theory; Tools and Hands-on Training

    Basic understanding of Document Management concepts

    Duration Five (5) days - 8:00 AM - 6:00 PM
    Topics Covered COINSERV Application Development Reference Manual; IDS application hard copy, IDS data sample with resources, sample definition file for AFP, DJDE/Metacode, PCL, and PDF.

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